• Acrogen Business and IT Professionals
    Development by business professionals
    For business professionals
  • Locally based and Australian Owned
    Safe and secure IP
  • Highly tailored
    With a personal touch

Made in Melbourne, Serving Melbourne.

Our Melbourne-based software company specializes in crafting custom solutions for local businesses. With advanced technology and a focus on excellence, we empower our clients to thrive. Our dedicated team delivers quality software to enhance efficiency and foster growth within Melbourne's dynamic business community. Through local insight and partnerships, our services are both exceptional and tailored to meet Melbourne's unique needs.

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Software shouldn't be off the shelf

Every business has processes that make it unique. In fact, business processes are one of the key sources of sustainable competitive advantage in the world today. Just as you wouldn’t buy a house and then change your lifestyle to suit it, you shouldn’t buy off-the-shelf software solutions that require you to change your way of doing business.

When you engage Acrogen for your software solution, you can expect a tailored, one-of-a-kind solution, that works perfectly in your business.

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The Acrogen Difference

Commercially Minded Professionals

As professionals with an extensive business and software development history we understand your needs from a business strategy, operational, and software development perspective. By looking at your needs through multiple lenses, and consulting with you throughout the software development journey, we deliver exactly what you envisioned your software would do, and more.

Australian Based and Owned

We see intellectual property security and system safety as being core to our values. It is with this in mind that we choose to perform all work within Australia and never outsource overseas.

Personal, Lean and Agile Approach

We understand that software needs can change as you learn more about your target market and uncover opportunities you may not have identified earlier. With the ability to use a lean (and cost effective) approach to software development as required, we work with you to build, test, pivot and refine your software, until you can be sure you have a solution that works.

Oustanding Track Record

Our team has built value adding applications for some of the largest organisations in the world (see our case studies). We have in-depth knowledge across an array of industries, including banking, wealth management, accounting and retail.

like to know more?

Our team of professionals are ready to work with you. Contact us today for a no obligation consultation.

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Case Studies

Case Study 1 - Restaurants and Cafes

High staffing costs and difficulty in finding sufficient staff to meet service demands are severely impacting restaurant businesses, resulting in dissatisfied customers and a decline in repeat business. Additionally, average ticket sales have decreased, necessitating a new focus on up-selling. This is where AiKiosk come into play:

  • White-labelled self-service kiosks: Maintain your brand's look and feel while offering a seamless self-service option.
  • White-labelled mobile ordering apps: Engage customers with a rewards program and push notifications for new and exciting campaigns.
  • AI-powered dining experience: Leverage AI to pair the dining experience with the customer's tastes and up-sell complementary products.

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Case Study 2 - Business app design and development

Business applications must excel in functionality, content richness, and time-saving efficiency for users. Our innovative software platforms integrate seamlessly with external systems like Xero, ensuring an effortless user onboarding experience.

  • Effortless User Experience: Our platforms provide a smooth onboarding process and exceptional overall user experience.
  • Seamless Integration: Integration with external systems such as accounting software Xero enhances functionality.
  • Comprehensive HR Management: Our solution offers end-to-end HR managment functions, including position description generation, one-click contract creation, staff onboarding, performance reviews, and self-service capabilities for leave and feedback management.

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Case Study 3 - Finance application design and development

Developing applications for the financial services industry requires careful attention to information and cyber security, reliability, regulations, data governance, and highly segregated user controls within the software.

  • Robust Security and Compliance: Our applications prioritize information security, reliability, regulatory compliance, and data governance to meet the stringent demands of the financial sector.
  • Seamless Integration: We ensure that our products are secure and compatible with the bank's IT infrastructure, integrating smoothly while maintaining high safety standards.
  • Innovative Features for ROI: We embed innovative ideas and processes into our features, enhancing functionality and increasing return on investment for our customers.

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Case Study 4 - Partnership program solution

With over 8 years of experience in partnership program management, our proprietary software platform, Cross Referrer, is currently utilized by a global private health insurer and over 1,400 referral partners worldwide. To date, it has generated more than 1.6 million leads and sends over 15,000+ eDMs per month.

  • Proven Success and Reach: Cross Referrer supports a global private health insurer and over 1,400 referral partners, generating more than 1.6 million leads and sending over 15,000+ eDMs monthly.
  • User-Friendly Design: The intuitive design ensures users can be onboarded with minimal training, promoting ease of use and quick adoption.
  • High Conversion and Cost Efficiency: Leads generated through Cross Referrer have significantly higher conversion rates than traditional marketing methods, with a much lower customer acquisition cost.

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Case Study 5 - Fees remediation automation

Due to regulatory compliance requirements, a fees remediation program was established to verify if there is evidence that services were provided for fees paid by clients for a major Australian bank.

  • Regulatory Compliance: A fees remediation program was created to ensure compliance by verifying the provision of services for fees paid by clients.
  • Automated Solution: Instead of manually reviewing thousands of file notes, an automated program was developed to efficiently test against business rules and identify instances of fee-for-no-service.
  • Efficient Remediation: The automated program enables swift and accurate fee remediation, ensuring timely resolution for customers.

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Case Study 6 - Self-Service Kiosk & Ticket Machine

A self-service kiosk and ticket machine alleviates the need for dedicated staff to handle bookings and transactions.

  • Streamlined Transactions: Customers can easily walk up to the machine, purchase a ticket for the required service, and make payments using our fully integrated POS solution compatible with all major banks' EFTPOS machines.
  • Intuitive and User-Friendly: The kiosk is designed to be intuitive and easy to use, requiring minimal assistance from staff.
  • Increased Efficiency: By automating transactions, staff can focus on delivering services, ultimately increasing business turnover.

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Acrogen turns ideas into reality.

An agile software development and solutions consulting firm based in Melbourne, Australia.

Founded in 2009, Acrogen has built a reputation as a trusted information technology advisor, delivering innovative and individually tailored software solutions to clients across a wide range of industries. As business savvy, entrepreneurial and innovative IT professionals, we guide clients end-to-end, from software conceptualization all the way through to launch.

We're just a phone call away and committed to meeting your needs.

Your success is our success. Let's start today.

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